REFUND & EXCHANGE POLICY
Sometimes the item we purchased doesn’t work for us. We understand, and to avoid having you regret your decision we’re offering all our customers 30 days to return or exchange a product with which you’re not completely satisfied.
All our products are eligible to this policy except the ones which are marked as “Final Sale”. You have 30 days after purchasing your order to return or exchange your purchase free of charge.
When returning an item, all shipping costs must be paid by the customers. If you wish to carry out an exchange to swap items, please contact our service department by email at firstname.lastname@example.org. Promotional codes and special offers with a specific monetary value ($10, $25 …) are applied proportionately to all the items of an order. Consequently, if you wish to return a portion of an order, a portion of the promo code applicable to the returned item will not be transferred to the rest of the order. In lieu, the proportion of the promo code that was applicable to the item returned will be refunded.